Course Overview

Course Length: 3 Hours
Certification is valid for: 24 Months
Continuing Education Credits: 3

$140

Many emergency responders and public safety personnel must navigate the demands of a strong occupational subculture while also managing personal identity, values, beliefs, and life experiences that may not always feel fully understood or supported within that culture. This course explores how factors such as background, belief systems, lived experiences, and personal identity can shape responders’ perspectives, stressors, and interactions—both on and off the job. Participants will hear candid, first-person accounts from responders describing how bias, exclusion, and inequitable treatment have impacted their professional roles, personal well-being, and trust in systems of support. The course emphasizes the ethical and professional responsibility of mental health clinicians to recognize these dynamics, understand how they intersect with responder culture, and address them thoughtfully in clinical practice. In addition, participants will gain practical insights from clinicians who specialize in working with public safety populations, offering applied strategies to strengthen rapport, improve cultural responsiveness within responder contexts, and support effective, individualized care.

Looking for the ERPSCC Bundle?

The bundle includes all 14 Emergency Responder and Public Safety Clinician Certification (ERPSCC) courses.

Course Objectives

  • Engage in a nuanced discussion of identity, specifically as it relates to responders and other public safety personnel’s perceived marginality

  • Identify double-marginalization experienced by responders who identify with minority groups and how it affects their work and friend groups.

  • Compare coping and resiliency strategies that have worked for various responders from marginalized groups

  • Identify and discuss clinical strategies for effectively building rapport and developing strong, trusting bonds with clients

What to expect:

  • High quality video instruction from our course presenters

  • A downloadable PDF overview document for the course

  • A state-of-the-art learning environment with easy course navigation and the ability to access your courses on any device

  • Instant certificate delivery upon successful course completion

  • Quick access to course support and feedback from your student dashboard

Meet Your Instructors:

Jaime Brower, Psy.D., ABPP

Dr. Jaime Brower has devoted herself to serving emergency responders and their loved ones for more than 20 years. The breadth of her professional experience includes work with law enforcement, fire, corrections/detentions, EMS, dispatch, victim advocates, military, probation/parole, and other associated professionals. Dr. Brower supports more than 150 agencies nationally at local, state, and federal levels by offering public safety related services, including counseling services, peer support team development, training and oversight, critical incident response, psychological testing and evaluations, both organizational and operational consultation, and threat and risk assessment. Dr. Brower is American Board Certified in Police & Public Safety Psychology (ABPPSP) and currently serves on the ABPPSP Board, as its Academy President.

Questions?

Have additional course

Contact us for more information or with questions about this course at [email protected] or call 720-222-6161.

Course Reviews:

Kim Leiker

5 star rating

“Enjoyed this course”

“Enjoyed this course”

Read Less

janette gilbert

5 star rating

“Varied and detailed”

“Varied and detailed”

Read Less