Course Overview

Course Length: 4 Hours
Certification is valid for: 24 Months
Continuing Education Credits: 4


Critical incidents can have significant impacts on the lives and careers of emergency responders, their agencies, and the community. Clinicians serving these populations can play significant roles in mitigating these impacts, and this course helps prepare for that response. It also addresses the physiological and psychological reactions experienced by responders during and after these stressful events and provides guidance to clinicians in addressing and treating these reactions. This course can be taken as a single course, or as part of the Emergency Responder and Public Safety Certified Clinician program.

Looking for the ERPSCC Bundle?

The bundle includes all 14 Emergency Responder and Public Safety Clinician Certification (ERPSCC) courses.

Course Objectives

  • Identify and differentiate between types of critical incidents and gain a basic understanding of general agency response protocols

  • List methods to help assist agencies in pre-planning for the mental health needs of responders involved in critical incidents

  • Describe the different triage and evidence-based treatment approaches for responders based on sensorial trauma exposure (i.e. sight vs. sound)

  • Relate neurobiological responses to trauma exposure (i.e. stress-activity mapping) with the corresponding physical, emotional, and cognitive responses experienced by emergency responders following critical incidents

What to expect:

  • High quality video instruction from our course presenters

  • A downloadable PDF overview document for the course

  • A state-of-the-art learning environment with easy course navigation and the ability to access your courses on any device

  • Instant certificate delivery upon successful course completion

  • Quick access to course support and feedback from your student dashboard

Meet Your Instructors:

Jaime Brower, Psy.D., ABPP

Dr. Jaime Brower has devoted herself to serving emergency responders and their loved ones for more than 20 years. The breadth of her professional experience includes work with law enforcement, fire, corrections/detentions, EMS, dispatch, victim advocates, military, probation/parole, and other associated professionals. Dr. Brower supports more than 150 agencies nationally at local, state, and federal levels by offering public safety related services, including counseling services, peer support team development, training and oversight, critical incident response, psychological testing and evaluations, both organizational and operational consultation, and threat and risk assessment. Dr. Brower is American Board Certified in Police & Public Safety Psychology (ABPPSP) and currently serves on the ABPPSP Board, as its Academy President.

Rhonda Kelly

Rhonda served as an EMT in the Antarctic, as well as a career and volunteer EMT in Colorado. She spent 17 years as a firefighter/paramedic and worked part time as an ER and Psych ER nurse. During the last few years of her career as a firefighter, she accepted the role of Health & Safety Officer, building out a behavioral health program for the agency. In 2016, she founded ResponderStrong (an initiative to improve mental health support for responders and their families) and continues to serve as its Executive Director. As a master trainer, she works with the Center for Relationship Education to conduct relationship and communication skills training specific to responder families. Currently, she also serves as the National Director of Health, Wellness, and Resilience for Global Medical Response, the largest EMS organization in the world.

Michael Pitrusu

Mike Pitrusu is a sergeant with a major city agency of 746 sworn officers that provides comprehensive police services to a diverse city of 374,000 residents. He has served as the Executive Officer to the Chief of Police and leads the department’s Employee Support and Wellness Unit (ESWU). During his 20-year law enforcement career, Sergeant Pitrusu has been assigned to the Patrol Division as a Patrol and Community Resource officer, and the Special Operations Bureau as a Special Weapons and Tactics Team Leader, Sniper, and Sergeant. However, his current assignment within the Employee Support and Wellness Unit has been the most rewarding of his distinguished career.


Have additional course

Contact us for more information or with questions about this course at [email protected] or call 720-222-6161.

Course Reviews:

janette gilbert

5 star rating

“Appropriately named: extensive and well done”

“Appropriately named: extensive and well done”

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Karen Stewart

5 star rating

“Excellent training. Comprehensive and no sugar-coating!”

“Excellent training. Comprehensive and no sugar-coating!”

Read Less